Craftcoup Shipping and Delivery Policy
Craftcoup believes in protecting the buyer interest and in line with the same we do not release your payment to the seller till the products are received by you and you are happy with it. Having said that buyers are requested to note that the products on Craftcoup are all Handicrafts and are subject to variation ,in terms of Color , or shape and size (small amount of variation are possible within the product range).
All items are carefully packaged as to avoid any form of damage.
Craftcoup and Sellers on Craftcoup site provide FREE delivery on most items in India. Some items may have shipping depending on the nature of the product. For International orders, the shipping charges are different for different items and are mentioned clearly on the product page. Also Prices may be different for different countries to account for shipping costs as sellers are free to set their prices and prices listed in INR are only for India.
The estimated time of delivery is within 7 working days for domestic orders and 21 working days for international orders.
All deliveries routed through reputed courier companies like Bluedart, Aramex, Delhivery and Fedex. The same may have additions or deletions from time to time. The delivery of the product can be tracked on the site using the Airway Bill number or any relevant code provided by the Logistic partner.
In some cases where the Pin code/Zip code is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
Craftcoup does deliver items internationally. We use DHL, India Post or FEDEX to deliver your shipments safely and timely to you. This list is subject to changes from time to time.
Craftcoup Courier partners will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.
Octroi for certain locations in India:-
Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. M/S Abhiram Global Traders and its brand entity Craftcoup are not responsible for any octroi payments.
Local taxes in locations outside India:-